Website Policy

Terms Of Use

By accessing or using the EcoGuard Pest Management Inc’s website, web application, or software, offered by EcoGuard Pest Management Inc. (“EcoGuard Pest Management Inc” “we,” “us” or “our”) at www.ecoguardpestmanagement.com and all associated pages, sub domains, and services (collectively referred to as our “Website” or "Service"), you (the “User” or “you”) confirm that you have read, understand, and agree to be bound by these terms of use (“Terms of Use”). Please read the Terms of Use carefully. This entire page is considered the Terms Of Use.

The privacy policy for EcoGuard Pest Management, Inc. is available at www.ecoguardpestmanagement.com/privacy with additional privacy information for California residents available at www.ecoguardpestmanagement/ccpa and over the phone at 866-326-2847. Please review carefully for more information on how EcoGuard Pest Management, Inc. handles personal data accessed or collected by the Website.

If you do not agree to be bound by these terms of use, please exit the website immediately and do not access or use the websites, web applications, or software provided by EcoGuard Pest Management, Inc.

1. The Website is for Use by Individuals 18 Years of Age and Older

The Website is intended solely for persons who are eighteen (18) years of age or older, and any registration by, use of, or access to the Website by any person under 18 is unauthorized and in violation of these Terms of Use. We may terminate your use of the Website without notice if we believe you are less than 18 years old. By using the Website, you represent and warrant that, you are 18 or older, and that you agree to and will abide by all of the terms and conditions of these Terms of Use.

2. Changes to these Terms of Use

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect to current customers. What constitutes a material change will be determined at our sole discretion.

3. Website Use Restrictions

Without our written consent you may not:

• Share, plagiarize, "information scrape", cite or use any written, visual or other content on the Website. 
• Use any automated means to access or collect information on this Website. Including without limitation, scripts, robots, ai tools, or other automated devices or programs.
• Engage in "data scraping"
• Engage in "content scraping"
• Engage in "screen scraping"
• Use of the website in any manner that violates applicable law
• Damage or affect the performance of the Website
• Use or monitoring for competitive purposes

We reserve the right to terminate or disable your ability to access the Website for any reason, with or without cause, if we believe you have violated these Terms Of Service.

4. Intellectual Property

The Website and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of EcoGuard Pest Management and its licensors.

5. Consent to be Contacted

By using the Website, enrolling in Ecoguard's services, submitting your information in a form or other contact method, you agree to be contacted by EcoGuard Pest Management's representatives. To the extent required by applicable law, we ensure we make the proper disclosures and obtain consumer consent when collecting your contact information.

6. Information Collected

EcoGuard Pest Management collects personal information through our website by online forms, service scheduling, online accounts set up, including name, service address, email address and phone numbers. We also collect credit card information through our separate and secure billing site from customers who wish to pay their bills online. The credit card information that we collect is securely transferred and stored.

We may also collect names and addresses which our users divulge about other people in order to obtain referrals. EcoGuard Pest Management does not actively market to children, and we never knowingly ask a child under 18 to divulge personal information.

The server that provides this website automatically gathers and logs the following general data that is not personally identifiable information, such as the IP address of the site that may have referred you, your IP address, the web page that you may have linked to us from, browser and platform information and search terms that are passed from a search engine. We may occasionally use this generic information to identify areas for improvement in our website, and to learn how to accommodate more types of users. We do not provide this information to third-party vendors.

7. Electronic Communication Opt-In & Opt-Out

By engaging in contact with EcoGuard Pest Management via form submission, email, SMS, phone call, social media messaging, or other electronic means, you consent and opt-in to receive communications from us electronically. We will communicate with you by email, SMS, phone call, social media messaging, website notices, or through notifications on any web applications. You acknowledge that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

Your use of some features of our Services may include our communicating with you via SMS or other text messages mechanisms ("Messages"). Your participation in these features, including by entering your phone number into the Services, constitutes your prior express written consent to receive Messages from Company, either directly or through our service providers, or from our customers and business partners; provided, however, that Company is not responsible and carries no liability for text messages, emails, or other electronic notifications sent directly by our customers to such users.

You certify, warrant, and represent that the telephone number(s) that you provide to us are your contact numbers and that you are permitted to receive calls or Messages at such telephone numbers. You shall promptly alert us whenever you stop using a particular telephone number.

Your consent includes your express consent for us to send you promotional, marketing, informational, and administrative Messages. You can unsubscribe and opt-out from further Messages by replying STOP. Further, you acknowledge that your mobile carrier's standard charges and data rates may apply to you.

8. Phone Call Collection

Any inbound and outbound calls with EcoGuard Pest Management and its personnel and/or agents may be monitored and/or recorded. Company will infer that you consent to such monitoring and/or recording by continuing your call.

9. SMS Policy

By signing up for EcoGuard's service or submitting your phone number to one of EcoGuard's forms or contact methods, you agree and opt-in to receive SMS messages. SMS messages may include contact from our service representatives and reminders of upcoming visits. Message and data rates may apply. Message frequency varies. EcoGuard will not contact you through SMS if the phone number was not provided to us. For help with your SMS preferences, contact 866-326-2847. You can opt-out of SMS notifications by replying STOP to any SMS received or contacting us at 866-326-2847.

10. Security Policy

The information collected by EcoGuard Pest Management will be used for providing information or services that are directly requested by the customer, developing or improving our services and products or improving the content and features on this website. We do not rent, trade or sell any information we collect through our website to third parties. We will not supplement information collected at our website with data from other sources (such as credit history, to authorize payments). While we cannot guarantee the absolute security of information we collect, any personal information you provide is stored in a secure location, is accessible only by designated staff and will only be used by us only as set forth in this policy. We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. We disclaim any responsibility or liability for information collection practices or privacy policies of these other websites.

11. EcoGuard DOES NOT Give Medical Advise

EcoGuard Pest Management and its representatives do not provide medical advise. Any content or statement regarding medical concerns is general information that is not meant to advise you on medical decisions. If you believe you are having a medical issue please contact your primary care physician or dial 911 in cases of emergency. If you believe you have come in contact with a poisonous material please contact your local poison control center. A national database of poison control centers can be found here https://www.aapcc.org/ or by calling 1-800-222-1222.

12. EcoGuard DOES NOT Give "Do It Yourself" Treatment Advise

EcoGuard Pest Management and its representatives do not provide advise on pest treatments that would be completed by a third party or User. Any content or statement regarding treatment options is general information that is not meant to advise you on how to treat your property or pest issue. Pest control is a specialized activity that requires licensing and training to complete effectively and safely. Any treatments you complete without a trained professional is not recommended and is at the User's own liability.

13. Indemnification

You agree to defend, indemnify and hold harmless EcoGuard Pest Management and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Website and Service, by you or any person using your account and password, or b) a breach of these Terms.

14. Limitation of Liability

In no event shall EcoGuard Pest Management, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

15. Disclaimer

Your use of the Website and Service is at your sole risk. The Website and Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Website and Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. 

16. Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

17. Governing Law

These Terms Of Service shall be governed and construed in accordance with the laws of CA, US, without regard to its conflict of law provisions.

18. Refund Policy

EcoGuard may refund canceled services if requested before the initial service date. The deadline to receive a refund for your canceled service is 48 hours before the initial service. All refunds will be provided as a credit to the credit card used at the time of purchase within thirty (30) business days upon refund approval.

19. Free Estimate Details

EcoGuard provides a free estimate on all services. If you request a specialty service that requires an inspection including but not limited to rodents, termites, bed bugs, or commercial properties we will provide an estimate for the inspection. Inspections are not considered a free estimate.

20. Stated Treatment Options

Due to different laws, regulations, and specialists available in each location some or all treatment options may not be available. Contact us to learn more about which services / treatment types are available in your region.

21. More Information

If you'd like more information regarding our policies please contact us.

Phone: 1-866-326-2847

Email: service@ecoguardpestmanagement.com